On-Site Support Services​
Real People, Real Support, No BOTS
At Technolutions, we pride ourselves on being more than just an IT service provider. We’re your dedicated team of experienced professionals who genuinely care about your business’s success. Here’s what sets us apart:
No Bots, Ever
Connect with a real person—
an expert who understands your unique needs.
 Local Support
Based in Cape Town and Johannesburg, we understand the local business landscape.
Experience Matters​
Our technicians have years of hands-on experience. They’ve seen it all, you’re in capable hands.​
 24/7 Availability
We’re available round the clock. Call us anytime, and a real person will be there to assist you.​
Personalized Solutions​
Your business is unique, and so are your IT needs. We tailor our services to match your goals.​

On-site support as a service (OSaaS)

On-Site Support as a Service” (OSaaS) provides comprehensive technical assistance directly at your location. 
This service is designed to offer immediate, hands-on support for a wide range of IT needs, ensuring minimal downtime and optimal performance for your business’s technology infrastructure.

Rapid Response

Our technicians are available to respond to your IT issues swiftly, ensuring quick response resolution.

Expert Technicians

Highly skilled professionals with extensive experience in handling diverse IT challenges.

Customized Solutions

Tailored support to meet the unique requirements of your business and its technology setup.

Proactive Maintenance

Regularly scheduled maintenance to prevent issues before they arise.

Hardware & Software Support

Assistance with a variety of devices and applications, from servers to desktops, and operating systems to specialized software.

Network Management

Ensuring your network is secure, efficient and reliable

Data Backup and Recovery

Protecting your critical data with robust backup solutions and swift recovery services in case of data loss.

On-site technical support services

We understand the critical role that on-site technical support plays in maintaining smooth business operations. Our skilled technicians are ready to assist your corporate clients with a range of IT needs, ensuring minimal downtime and optimal performance.

Reasons to work with us:

Immediate Response

When issues arise, our technicians are on-site promptly, minimizing disruptions and addressing problems efficiently.


Our team comprises highly trained professionals with extensive experience in handling diverse IT challenges.

Customized Solutions

We tailor our support to meet the unique requirements of each client, ensuring personalized service.

Our Services Include:

Hardware Troubleshooting and Repair

  • Diagnosing and resolving hardware issues for servers, desktops, laptops, and peripherals.

Software Support

  • Assisting with software installation, configuration, and troubleshooting.
  • Resolving compatibility issues and optimizing software performance.

Network Management

  • Ensuring your network infrastructure is secure, efficient, and reliable.
  • Configuring routers, switches, and firewalls.

Data Backup and Recovery

  • Implementing robust backup solutions to protect critical data.
  • Swift recovery in case of data loss.

Security Assessments

  • Identifying vulnerabilities and recommending security enhancements.
  • Implementing best practices for data protection.

User Training and Education

  • Empowering users with knowledge to prevent common IT issues.
  • Conducting workshops and training sessions.

Technical support placement as a service (TPaaS)

Our company provides a service to our clients called “technical support placement as a service”.  A resource is placed at your premises which is backed by the entire technical team back at the offices of Technolutions.

“Technical Support Placement as a Service”, (TSPaaS), is a premier offering what situates a dedicated IT Engineer within your office environment.  This service bridges that gap between in-house and external support, providing you with the best of both worlds:  the convenience of an on-site expert and the extensive resources of our full technical team.

Key aspects of TSPaaS

Dedicated On-Site Engineer

A skilled IT Professional stationed at your premises for immediate, personalized assistance.

Full Team Backup

The on-site engineer is supported by our entire IT team, ensuring comprehensive expertise for any issue.

Seamless Integration

Our engineer integrates into your team, understanding your systems and processes for efficient problem-solving.

Enhanced Communication

Direct interaction with an IT expert who becomes familiar with your business needs and preferences.

Flexible Support

Adaptable to your changing requirements, whether it’s scaling up support or tackling new technological challenges.​​

Continuity of Service

Consistent support from someone who knows your IT history, reducing learning curves and downtime.

To find out more about support services,
send us a message and we'll get back to you.

      wE-1 Price Breakdown
      Total Price: R420.00
      wE-2 Price Breakdown
      Total Price: R530.00
      wE-3 Price Breakdown
      Total Price: R560.00
      wE-4 Price Breakdown
      Total Price: R640.00
      wE-5 Price Breakdown
      Total Price: R860.00
      wE-6 Price Breakdown
      Total Price: R1,210.00
      wE-7 Price Breakdown
      Total Price: R1,315.00
      wE-8 Price Breakdown
      Total Price: R1,505.00
      wE-9 Price Breakdown
      Total Price: R1,685.00
      wE-10 Price Breakdown
      Total Price: R2,140.00

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