Cybersecurity
Endpoint Detection & Response
Improve visibility into activity on supported business endpoints and define how suspicious events will be investigated. EDR combines the endpoint tool with the people and processes responsible for response.
BUILT AROUND YOUR BUSINESS
An endpoint protection and response scope aligned with the devices you use.
- A business seeking better endpoint threat visibility
- An IT team reviewing investigation and containment capability
THE RIGHT SCOPE
What we can help you work through.
- Endpoint inventory and operating-system compatibility
- Agent deployment and policy planning
- Threat-event investigation and containment approach
- Alert ownership, escalation and reporting
YOUR STARTING POINT
Is this the right fit?
- A business seeking better endpoint threat visibility
- An IT team reviewing investigation and containment capability
CLEAR REQUIREMENTS
What shapes the scope and cost?
The right arrangement depends on your environment and the work involved. These are useful details to discuss before agreeing an engagement.
- Endpoint count and operating systems
- Selected product, edition and integrations
- Management, investigation and response coverage
We will confirm the proposed work, responsibilities, pricing basis and any availability requirements before you commit.
A PRACTICAL NEXT STEP
Start with the problem you need to solve.
01
Describe
Tell us about your people, environment and the outcome you need.
02
Assess
Work through the relevant technical requirements and dependencies.
03
Agree
Confirm the scope, responsibilities and commercial arrangement.
04
Deliver
Proceed with the agreed work and a clear handover.
BEFORE YOU START
Your questions, answered.
Does installing an EDR agent mean someone is watching every alert?
Tool deployment and managed alert handling are different responsibilities. Confirm who reviews alerts, the hours covered and what action they are authorised to take.
Can EDR run on all our devices?
Supported platforms, versions and device types depend on the chosen product. Review the inventory and application compatibility before agreeing deployment.
Let’s talk about your requirements.
Use the enquiry form below to share your environment and the help you are looking for. Existing clients can also contact support on 021 712 4124.